Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
2. I tried to use it to find footage of an event, and it was incredibly difficult. The Wyze Cam history tab uses a generic photo for all alert events. You can’t even see a photo of the event without clicking in. When I use a camera indoors, the ease of finding video evidence is less of an issue, but when you’re trying to pinpoint something that occurred outside, you usually have a longer time frame to sort through. For example, we had someone spray paint the curbs in our neighborhood overnight which means I had to look through several hours worth of footage. It was annoying, and all of the footage was irrelevant so it was time wasted.
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Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
The base station connects to Ring Alarm devices using Z-Wave Plus. In theory, it could also connect to third-party devices using the same as well as Zigbee, Wi-Fi, and Bluetooth; however, it cannot currently connect to other devices besides the First Alert Smoke and Carbon Monoxide Alarm. Like abode and Nest, Ring’s Base Station includes battery backup, an integrated siren (104db), and a cellular chip which you can activate by paying just $10 per month. Finally, while you can connect to the Base Station via Ethernet, it’s not required.
SANTA MONICA, Calif. & SEATTLE--(BUSINESS WIRE)--Ring, a company on a mission to reduce crime in neighborhoods, today announced the upcoming availability of Ring Stick Up Cam Wired and Ring Stick Up Cam Battery. The new Stick Up Cams are Ring’s first cameras meant for both indoor and outdoor use, and further bolster the Ring of Security around homes and neighborhoods. Ring’s ever-expanding line of home security devices, along with the Ring Neighbors app, enable the company to further its mission of reducing crime in neighborhoods across the globe. Ring Stick Up Cam Wired is now available for presale at Ring.com and will begin shipping on October 18. Ring Stick Up Cam Battery will be available in December.
WINNER Nest. While Nest Aware is a more expensive service, advanced features like person detection combined with the ability for the camera to record 24/7 make it a better overall home security camera. However, Arlo with Arlo Smart is also a contender as the service is less expensive and the camera includes free storage. You can also add continuous video recording to Arlo Pro 2, but only if using the camera plugged-in indoors. You can compare Arlo and Nest’s CVR plans here. Ring will also soon add continuous recording, but only if you have a wired Ring camera.
The Spotlight Cam works with IFTTT , applets so you can have it work with other IFTTT-enabled smart home devices such as sirens, smart switches, and lights. It also works with Kwikset Kevo and Lockitron locks, the Wink Hub, and Wemo devices, and you can use Amazon Alexa voice commands to view video on an Echo Show display or other compatible device.
On the downside there is no way to enable/disable video motion detection clips in sync with the armed status. I only want certain cameras to record when armed stay or away. They really need the option to tell the cameras when to record and when not to record. Other than that the 2-way camera communication is spotty at best, but not really a feature that’s important to me. Adding live video to the online access would be a BIG plus too (currently you can only access the cameras through the app).
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Most companies will include a statement that says that recorded footage is only viewable by the customer. Regarding privacy, Nest, Ring, Canary, and Arlo all do a great job. Recently, I looked into where the cameras were sending data, including Argus. You can read about that here. If privacy is your top priority, Argus is a good option because it doesn’t have to send anything to the cloud. Though I’m not a huge fan of Netatmo cameras, they would also be a good option for you. Finally, CleverLoop. You can read more about how those two cameras work with/without the cloud here.
Once you're logged in, follow the straightforward prompts to connect each accessory. This was one of the easiest security system setups I've ever encountered; literally pull the battery tab on the battery-powered door/window sensor and motion sensor and plug in the base station, the keypad and the Z-Wave range extender, and they automatically connect to the app.
The learning curve was pretty quick once I started playing around with it. Immediately following activation, Ring puts you in a seven day trial period, which is great because I set off the alarm a handful of times because I wasn't used to having it. The trial period lets you use everything the way it's intended, except that when the alarm goes off it won't alert the monitoring company. You can end the trial mode at any point if you prefer to just get right into the full monitoring services.
1. Correct. Geofencing is a free feature. I’m not sure what abode uses specifically, but generally, geofencing does require GPS or location services to be enabled. I know the system doesn’t use Bluetooth. My dad is using the system right now and he’s had problems with multi-user geofencing. I asked abode about it, but they just wanted to troubleshoot instead of discussing general performance. If I were to guess, I’d guess that it’s only using GPS to detect presence and not a combination of data like GPS and phone presence (Wifi).
Many alarm systems integrate base station and keypad functionalities into a single unit, but Ring has made an interesting decision to separate the two, recognizing that these don't always need to be colocated. The base station serves best located centrally in the home in order to optimize wireless connections to all sensors and to centralize the alarm sound, while the keypad is likely to be placed close to the main point of entry for easy access.
The camera connects to the included wall mount using a ball socket. If you’re installing on brick or another hard surface, you’ll need to drill and insert wall anchors. If you’re installing your camera onto a wooden surface, you can use the included screws and screwdriver to secure the mount. I wasn’t sure if I wanted to keep Spotlight Cam so both options seemed like rather permanent solutions. I decided to create the most unattractive, temporary solution.
Well, I have not had any problems. This product works as advertised. Video freezes up occasionally but recovers quickly. I did move my router inside the house and went from -61 to -48. Camera resolution is acceptable and the IR emitters work well up to about 20 feet at night. Customer service is good (at least the one time I called them). I recommend this product. ADT installed our system and stand behind their work.
Nest Indoor or Nest Outdoor? There are pros and cons to both. The Nest Cam Outdoor might be slightly more accurate, but that’s probably more to do with positioning – it has a better vantage point. The fact that it is more accurate, has sound, and night vision made me want to switch, but I could not deal with the way it looked once installed. In the end, Nest Hello provides CVR with the clean aesthetic that’s important to me.
In addition to sharing camera access, having multiple users will make geofencing even more intelligent. The cameras will arm when everyone is away and disarm when at least one person is home. You can also see who is home and who is away using the mobile app and set up Presence notifications to alert you of the same. Finally, it brings everyone in on the action. If an event is detected, an alert will be sent to all users. If one user responds to the alert, other users will be able to see how that person responded. You can also leave a comment on the event and chat with other users directly within the app.
Thinking of battery-powered original Ring, I don’t think opening up the mount and recharging a battery every 3-6 months would faze me. Having two doorbells (the “real” one on the side and the Ring on the door frame) probably would bug me more than a little. It did not occur to me to move the existing doorbell, just to install the Ring in the new location on or near the door.
Ring also doesn't currently offer any additional security accessories, but it plans to add a leak sensor and other devices at some point. And while your Ring security cameras and video doorbells ($250 at Amazon) live in the same app as your Ring Alarm Security Kit, there aren't any direct integrations between them today. I'd like to see something like, "If the Ring Alarm Security Kit's front door sensor notices that the door is opened in Home or Away mode, then tell my Ring Video Doorbell Pro to record automatically" -- even if the Video Doorbell Pro itself hasn't detected motion yet.