As soon as the alarm is tripped you will receive 2 phone calls (one on each registered number), if no one answers they will immediately dispatch the police. The approximate time for the police to be dispatched from the moment your alarm goes off to the time they call a dispatcher is about 4 minutes (that includes the time to complete the 2 call attempts made to you). Police will be dispatched with a description of the zone that triggered the alarm (ex: living room motion).
After the hardware itself is set up, you can pretty much forget it's there, except for the keypad. You won't need to adjust the sensors regularly or clear alerts on them, everything you do from here on out is done via the app or keypad. It's worth noting that since the sensors aren't hardwired, you will need to change the battery at some point, though Ring says that the included batteries should last for up to three years with normal usage.
For free, you have access to Basic which includes 7 days of free cloud recordings (up to 1GB), supports up to 5 cameras, and 3 months of phone support. Premier is $9.99 per month or $99.00 per year. It includes Arlo Smart, e911, 30 days of cloud recordings (up to 10GB), support for up to 10 cameras, and provides unlimited phone support. Finally, Elite is $14.99 per month or $149.00 per year and includes 60 days of cloud recordings (up to 100GB), support for 15 cameras, and unlimited support.
I installed the Spotlight Cam Wired at the front of my home, where there’s an outdoor outlet within the power cord’s 20-foot range. I put the Spotlight Cam Solar in the backyard, where there’s more unobstructed sunlight. Each camera comes with its own mounting tools, including a screwdriver, drill bit, mounting bracket and screw set with wall anchors.
On the downside there is no way to enable/disable video motion detection clips in sync with the armed status. I only want certain cameras to record when armed stay or away. They really need the option to tell the cameras when to record and when not to record. Other than that the 2-way camera communication is spotty at best, but not really a feature that’s important to me. Adding live video to the online access would be a BIG plus too (currently you can only access the cameras through the app).
I have tested Reolink Argus and Argus 2. Both are indoor/outdoor, hubless, battery-powered cameras. The cameras do not offer cloud storage. Instead, you can purchase and add an SD card. The cameras record in FHD 1080p, offer night vision, live streaming, mobile app access, and a 130° field of view. However, they lack other features offered by Canary, Arlo, and Nest including geofencing and the ability to connect to third-party devices.
What's also important about Ring Alarm is that it sets the stage for future products and integration. The Ring app already serves as the hub to integrate the alarm system with the company's existing cameras and doorbells, but it's easy to see how the alarm can also become the hardware hub for new capabilities and products from Ring and eventually third-party vendors.
I agree! This was a great comparison article for me and timely. A neighbor of ours just recently got robbed and led us to upgrade our basic home security features. I am curious if this article will be updated once Abode Iota is launched. I like the al a carte of monitoring with Abode and may end up getting nest outdoor camera with Abode. Thank you again!
The Ring Alarm system has three different modes, which can be set via the keypad or through the iOS and Android apps. There’s the standard disarmed mode that turns off all of the monitoring; an away mode that watches all of the installed sensors for intrusions; and then a “Home” mode, which by default will monitor sensors installed on entryways, but ignores motion inside the house. I’ve used the latter mode as basically a night or sleep setting, since during the day my family moves in and out of the house a lot and would constantly trip the door sensors.
3. Both Arlo and Nest have a lag from time to time. There are moments when I pull out my phone to stream Nest and it just spins and spins. I have to hard close it and then reopen the app. When it’s working, I can usually access footage in about 4 seconds. Arlo takes about 8 seconds to wake. There is also a 4 second difference between what you see on your phone and what’s happening in real life. WiFi will really depend on the speed and quality of your internet connection at home. I would suggest performing a quick test to see your current upload/download speeds.
Nest Secure’s monitoring service is provided by Brinks Security. Originally, service was offered by MONI before MONI, LiveWatch, and Brinks merged to form the Brinks brand. Monitoring of Nest equipment through Brinks is $29.00 per month plus the cost of equipment. If purchased through Brinks, equipment is only $299 for Nest Guard, two Nest Tags, and two Nest Detect Sensors. If you want a discount on Nest Secure services, your only option is to sign a contract. With a three-year contract, you’ll pay $19.00 per month; equipment remains at $299.
A Canary Membership provides 30 days of video history, full-length video clips, social sharing, custom Home mode, two-way audio, desktop streaming, and unlimited downloads for $9.99/month for up to five cameras. It also provides access to a Safety Buton feature backed by Noonlight, formally SafeTrek. If you have more than five cameras, Canary charges an additional $4.99 per camera per month. You can use an unlimited number of cameras in a single location with a Canary Membership.
The second issue I have for the system is that there is no quick exit feature. For the entire six years that I've had a security system, I have been used to being able to press a button that will give me one minute to quietly exit the house. This is important when I am leaving for work a few hours before my family wakes up for their day. The Ring system doesn't have this feature at all. When the system is armed, it has to be disarmed (which it announces) and rearmed before exiting with a delay that can be set up with your phone (it will announce this as well and will make a sound while it counts down) or can be armed from your phone after you leave (again, it will announce this with the countdown sound). You either have to chose if you want the system to count down or not. Not counting down will immediately arm it and you will have to arm from your phone if you leave and arm it on the "Home" setting while others are still there. You can adjust the sound that is emitted from the panel so that it isn't loud, but it will also make your door and window chimes use the same volume all of the time. If you have your system armed while you’re home, and the volume is down, you might not hear the system telling you that it needs to be disarmed if you forget and open a door. There is no in-between here. If you have to leave while others are still sleeping, this may be a problem for you.
Rose, thanks for the great review! Paul, I have a Video Doorbell Pro and a Floodlight Cam — both are hardwired. Both lag at least seven seconds behind real time and sometimes even longer. During the lag, the would-be burglar is gone or could be in your house. Ring’s ads suggest you see things in real time which is not the case for me. The signal strength and wifi speed both test excellent. I hope this helps you. Nick
Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
If you opt for the rechargeable battery, you have to either disable the device every time it needs a charge or buy an extra battery. The battery is also a pain in the you-know-what to get out. Ring uses special screws that require a specific screwdriver head to remove. It comes in the package with the camera, but even so, you have to track down that one specific screwdriver every time you need to remove the cam.
Installing the sensors was similarly easy: I used the included double sided tape to mount the contact sensor to my front door and the motion sensor to the corner of the downstairs living room in my home. Ring also includes the necessary screws and wall fasteners for a more permanent installation, but the double sided tape was sufficient for my needs. For this review, I added two extra contact sensors (available as $20 add ons) and mounted them on a window and second door in my home. Syncing these with the existing system was just a matter of scanning a QR code on the back of the sensor, which triggered the app to search for it. Ring says that it will preset any additional devices you order at the same time as the Alarm starting kit, which would make setting them up as seamless as the in-box sensors.
EverCam is a newer option made by a Chinese company who has never made a security camera before. That said, despite their Kickstarter success, I’m hesitant to recommend the camera even though it boasts an impressive feature list. For one, they refused to answer my in-depth questions about the camera which makes me a little suspicious. Two, they are promising many AI-rich features without a monthly fee. As a consumer, I know that’s tempting, but I also know it’s unsustainable. Facial recognition, for example, does not live on the camera itself. The feature is cloud-based which is expensive to maintain; hence why you see companies like Nest charge a fee to access features that are heavy on AI.
I bought this system to replace the ADT system I had for years. This system along with four Contact Sensors replaced what I had from ADT. The cost of the Ring system and year of monitoring was less than six months of monitoring from ADT. The system comes packaged nice a secure, which I am thankful for since the deliver person wasn't gentle dropping the box on my porch. I had downloaded the app and registered before the system arrived, so that part was taken care of. The included instructions and phone app walk you through the setup. It was painless and completed in about 10 minutes. I set up everything on my dining room table to go through the registration process. Once done, I installed the components where the old hardware was. Ring includes everything you need to mount (double sided tape and/or screws) all the components. Registering for monitoring was very simple too. One thing I learned that I want to pass on. do not remove the little battery tabs until the app tells you to. If you do, just open the cover, pull the battery and reinstall the tab. Just pulling the battery and reinstalling it doesn't reset the device.
From the app, you can control and manage your Nest Secure system. Of course, you can arm and disarm your system, but you can also see sensor status as well as sensor history. For example, you can see if your door is open or closed and you can see when it was last opened and last closed. You can also use the app’s Remind Me feature to remind you to arm your system if you forget to do so.
2. I tried to use it to find footage of an event, and it was incredibly difficult. The Wyze Cam history tab uses a generic photo for all alert events. You can’t even see a photo of the event without clicking in. When I use a camera indoors, the ease of finding video evidence is less of an issue, but when you’re trying to pinpoint something that occurred outside, you usually have a longer time frame to sort through. For example, we had someone spray paint the curbs in our neighborhood overnight which means I had to look through several hours worth of footage. It was annoying, and all of the footage was irrelevant so it was time wasted.