One final issue has more to do with software performance than hardware issues, but it’s important to point out. From time-to-time, the snapshot will record a little too late. In the example above, it caught the UPS man’s back. For those without a Nest Aware subscription, this is all you get. Those with a subscription can rewind footage to see the moments before the clip.
The Home mode monitors only sensors installed at entry points into the home but will ignore any motion or movement that occurs within the house itself. The home mode works great for a night setting, especially if people in your family are prone to moving throughout your home at night. Typically this movement would trip the sensors, but not in Home mode.

Nest Cam’s software (Nest Aware) can’t be beat. Better yet, they continuously launch improvements to the software for all users. One of their more recent updates granted a limited amount of free snapshot access for both Nest Cam AND Dropcam users and recently, they dropped the entry price of Nest Aware. Nest Aware comes in three flavors: 5-days for $5 a month, 10-days for $10 a month, and 30-days for $30 a month.
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
Wow! I’m impressed that you read the whole thing. A mobile hotspot, right? I think they would all tell you that it’s possible, but not something they recommend. The signal isn’t going to be as reliable as connecting to a WiFi network. Arlo sells a 4G camera called Arlo Go, but it’s more expensive upfront and the monthly fee is higher as you’re paying for cellular connectivity.
I have! That is a white box piece of hardware used by several companies so I actually have that same exact camera from another company. I don’t love it, but for the price, it’s a good choice. Of course, a huge portion of the experience is not just hardware, but user experience. I don’t know how Wyze will deliver on that side of the equation, but I’ve ordered a Wyze Cam for Bethuel to try, another writer on this site, can’t wait to hear his thoughts.

Hi Rose! Thank you for such an informative article. Unfortunately, I’m reading due to the fact that my street was just the victim of car break-ins overnight. I am curious to know what your opinion on the night vision (inside and out) for each of the cameras is. I currently have the older Logitech Alert cameras, but their night vision isn’t the greatest so I really couldn’t make out the burglars or the vehicles they were in. I have been leaning on Ring doorbell/stick ups, but no 24/7 recording is almost scaring me away.
One final issue has more to do with software performance than hardware issues, but it’s important to point out. From time-to-time, the snapshot will record a little too late. In the example above, it caught the UPS man’s back. For those without a Nest Aware subscription, this is all you get. Those with a subscription can rewind footage to see the moments before the clip.
Thinking of your situation only….More than likely, you will need to buy an additional piece of hardware to upgrade your wired system to support newer technology, but it’s hard to say without more details. You might want to look into a device called Konnected. This would allow you to integrate your wired system with SmartThings which supports Ring cameras. You can read about that here. In my situation, they are not integrated, although most major home security companies now work with at least some third-party devices like Ring, Amazon Alexa, Google Home, August, etc.
However, traditional home systems typically require the assistance of a professional installer. They also mean monthly subscription fees and long-term agreements that keep you locked into their service for a certain period of time. Additionally, if you move, it’s nearly impossible to take your home security system with you, and they don’t make much sense in an apartment complex.
Ring suggests that the motion detector should be placed in a location with a good view of a high-traffic area likely to be passed by any intruders, with the detector placed about seven feet off the floor. Motion detection sensitivity can be adjusted in the app if you find you're getting too many false alerts such as from a pet. The detector can be mounted using either adhesive or included screws that attach a bracket to the wall for easy removal of the detector itself.
From the app, you can control and manage your Nest Secure system. Of course, you can arm and disarm your system, but you can also see sensor status as well as sensor history. For example, you can see if your door is open or closed and you can see when it was last opened and last closed. You can also use the app’s Remind Me feature to remind you to arm your system if you forget to do so.
Even if you experience a power outage, both security systems will continue to work thanks to cellular connectivity. This feature is available from Nest for an additional $5 per month or $50 for the year. Ring includes this feature as part of their Protect Plus plan. Nest’s backup battery will last for 12 hours, while Ring’s will last for 24. With a longer battery life and an included cost, Ring is the clear winner here.
UPDATE 16FEB2018: After two weeks, I must downgrade my review... it's become obvious that the Ring Floodlight Cam only detects motion during the day. At night, I can walk through the center of my defined motion zone, but the cam won't record until I'm within 10 feet of it. The defined zone is my driveway which is about 40 feet long and we have 3 cars. As long as the ne'er-do-wells only break into the car parked closest to the Ring cam, they will be recorded. A quick Google search for "ring cam won't detect motion at night" will yield many stories of the Ring product line failing to work in darkness. Apparently, the problem has been documented since September 2017 and Ring has failed to fix it. I must say that I'm beyond disappointed. At least I discovered this in enough time to send the cam back to Amazon for a refund.
×