What I like is the ease of setup. Very user friendly and quality components. The battery powered cameras offer a level of flexibility that our old wired cameras did not. Video is generally good to excellent (if you have a strong wifi router) and quite simple to customize the system to your particular needs (I don’t mind lack of 3rd party integration). And the $10 monthly price for monitoring and video storage is AMAZING (was paying almost $50/mo before).
Speaking of monitoring, there are different modes that you can set when arming the alarm. When you're at home, there are two choices, including Disarmed and Home. With disarmed, there is no 3rd-party monitoring happening, so you can open and close the doors, windows, and more as you please. Home mode is used for times like when you're home alone or going to bed, and there is external monitoring involved. With Home mode, you can opt to change which sensors are active and which aren't, which is great for if you don't want a motion sensor to go off because of your pets or something.
Hey Scott, sorry about your car. Under shortcuts, you will find the video reviews. For Nest, night vision is shared at minute 1:43 and keep playing for just a moment to see night vision from Ring. During the Arlo vs. Canary video (the third video shown), skip to minute :54 to see night vision from Canary and keep playing to see a side by side comparing it to Arlo. To me, they are all about the same. I’ve found that the best night vision comes when you leave the lights on. I actually have automated lights on my porch, and they turn on at sunset and back off at sunrise. Integrating the cameras with a smart home system: I’ve tested Arlo Pro with SmartThings, I wasn’t a fan of that. It actually changes the mode to a new mode called SmartThings. I prefer geofencing mode. Ring I’ve tested using IFTTT, but I haven’t tested it with SmartThings.
Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
I’m in the rocky mountain region where it occasionally gets well below -4 and can verify your reader’s quote about cold weather limitations w Nest outdoor. I asked Nest support about this and they suggested that a different product might make sense. Seems like there really isn’t a good DIY option for users that live in cold weather? Arlo pro battery life is impacted, Flex only rated down to 14F and Nest said I should try a different product in cold weather.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
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Nest Secure’s monitoring service is provided by Brinks Security. Originally, service was offered by MONI before MONI, LiveWatch, and Brinks merged to form the Brinks brand. Monitoring of Nest equipment through Brinks is $29.00 per month plus the cost of equipment. If purchased through Brinks, equipment is only $299 for Nest Guard, two Nest Tags, and two Nest Detect Sensors. If you want a discount on Nest Secure services, your only option is to sign a contract. With a three-year contract, you’ll pay $19.00 per month; equipment remains at $299.
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abode uses the abode app. If an event occurs, you will receive a notification on your phone. From the app, you can decide how to respond to events. You can review video footage, notify the police, the monitoring center, or even your family. You can also view sensor history and manage your rules. For example, you can create a “coming home” rule that turns on the lights and unlocks the door. And of course, you can use the app to arm and disarm the system.
Like the hardware, Ring’s Protect Plus service is significantly less expensive than other options. It costs $10 per month and has no long term contract commitments. Nest offers a similar service, but it starts at $19.99 per month with a three-year contract and jumps to $29.99 per month if you opt for no commitment. ADT, one of the largest traditional home security services, has plans that start at $28.99 per month and requires a three-year commitment.
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
The Ring Alarm system comes with a base station, a keypad, an entry sensor, a motion sensor, and a Z-Wave range extender. Also included in the box are installation kits containing mounting tape and hardware for the keypad and the two sensors, an AC adapter for the base station, a USB power adapter and cable for the keypad, a getting started guide, and an alarm kit security basics guide.
We went with SimpliSafe instead. I don't have any experience with their newest version, but their "version 2" which is still for sale has been flawless for the ~4-5 years we have had it. Never a false alarm and more importantly, NEVER a "can't connect to base station ..." error. It is $15/month for monitoring through SimpliSafe, but I'll gladly pay $5 more a month for reliability.
With the base station up and running, I was able to verify the address associated with my Ring account, enter my closest cross street to assist emergency responders, and add emergency contacts to be notified if the alarm trips. Adding a verbal password to authenticate my account when Ring calls due to an alarm event was the last step, and I was good to go with the 30-day free trial of professional monitoring. After the free trial, professional monitoring costs $10 per month or $100 per year, and it also includes cloud video storage for any other Ring camera and doorbell products you have in your home.
I’ve never tried to live stream continuously. I assume that’s possible, and if you hard wire, that shouldn’t be a problem, but what about bandwidth usage? If I wanted to stream continuously, I would probably look into a CCTV system. I’ve never tested one, but I’ve seen some in action. Of course, this would mean using a TV or monitor as your “monitor.” I know you want to keep the Echo Show, but I haven’t tried to do something like you are trying to do so I’m not sure what to suggest. I’m intrigued though.
If you opt for the rechargeable battery, you have to either disable the device every time it needs a charge or buy an extra battery. The battery is also a pain in the you-know-what to get out. Ring uses special screws that require a specific screwdriver head to remove. It comes in the package with the camera, but even so, you have to track down that one specific screwdriver every time you need to remove the cam.
Once the base station is online and your account set up for monitoring, the rest of the devices in your starter kit are automatically identified in the Ring app and you can set them up one by one. With each one, you can provide a name and room location to help identify the accessories in notifications and the app. With the keypad, you'll set up an access code that lets you arm and disarm the alarm, and you can set up different codes for different people. As you set up each motion detector and contact sensor, the app will have you test each one to ensure that they're probably detecting events.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
Thinking of your situation only….More than likely, you will need to buy an additional piece of hardware to upgrade your wired system to support newer technology, but it’s hard to say without more details. You might want to look into a device called Konnected. This would allow you to integrate your wired system with SmartThings which supports Ring cameras. You can read about that here. In my situation, they are not integrated, although most major home security companies now work with at least some third-party devices like Ring, Amazon Alexa, Google Home, August, etc.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
If you can live without the spotlight feature, consider our Editors' Choice for outdoor security cameras, the Netgear Arlo Pro 2. It costs more, but it delivers pre-buffered recording so you can see what happened just before a triggered event. It also comes with free and subscription-based cloud storage and offers continuous recording capabilities.
Also, Ring thinks it can do more than others in this space because of its overarching mission, which has focused much of its product development to date: Creating a so-called “Ring of security” that extends across the home and into the neighbourhood. Protect is a big part of that plan, because it deepens the relationship that Ring has with its customers, and allows it to gather data to help truly hone and personalize its alert system and monitoring services.
Thanks, Abe. I have a chart that compares Canary and Flex here: https://homealarmreport.com/canary-flex-security-camera-review/. I still prefer Canary All-in-One over Flex. Of course, it’s an indoor only camera so that might be a dealbreaker for you depending on how you want to use it. It has a better picture, already offers two-way audio (if you’re a Canary Member), has motion zones, and multiple air quality sensors.
Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
A couple of important things to note during setup. First, for the contact sensor, be sure to have the magnets aligned, otherwise it won’t work. We learned this the hard way after spending an hour troubleshooting. Second — and this is really important – depending on where you live, you may need to get a permit for the system from a local government agency. Ring helps you navigate through this process by looking up your address and telling you whether a permit is required.
All plans, including the freemium plan, offer access to the same security features and provide a semi-decent way of sorting through historical footage. Through the app’s “Library” section, you will have access to a timeline feature. You can view all recorded events by day. You will also be able to favorite an event, download, or share it. You can also filter recorded footage by favorites, motion events, audio events, manual recordings, or recordings triggered by IFTTT.
Quiet Open allows you to bypass an armed sensor simply by touching it. For example, if your system is armed, but you want to check the weather outside, you can press the sensor, and open your door. While I’ve heard only praise for this feature, my initial reaction was that it seems like a security flaw. Your teenagers, for example, can press the sensor and sneak out. Furthermore, there is no identification tied to using the feature. For example, it won’t say, “Rose bypassed the sensor.” Fortunately, you can turn this feature off if you’re concerned.
You can add additional Ring door/window sensors and motion sensors to scale up the system as needed; the kit also works with a FirstAlert smoke and carbon monoxide detector. But that's about it, for now. Ring plans to add additional sensors at a later date and has hinted at upcoming partnerships with major third-party platforms like Alexa and Google Assistant. But considering Amazon bought Ring back in February, this system should really already work with Alexa and the Amazon Cloud Cam (it doesn't).