The other major part of the Ring Alarm kit is the 5.9 x 3.9 x 0.9-inch keypad, which can also be laid flat or hung on the wall. The keypad has 12 backlit number buttons, as well as three other buttons for quickly arming and disarming the system (though it's also possible to do so from the Ring app for iOS and Android). The buttons are plastic and easy to clean, and by default, they chime when pressed. I like that the keypad is handheld, but I still much prefer the rubberized remote keypad offered by SimpliSafe.
Thank you so much for your great review! It’s so thorough and really helps with decision-making. My question is, what would you pick between the Ring Cam Battery and the Arlo Pro (not the 2)? I purchased the Ring Spotlight Cam Battery because I liked the idea of the light and the battery power, but as i read my reviews, I see that the video can lag, and it’s quality is highly tied to the WiFi signal. I also bought the Arlo Pro because it was on sale and it seemed to get really top reviews even though it’s only 720p compared to the Ring Cam Battery. I will be mounting these outside. I noticed that the Arlo Pro 2 way talk is really hard to hear compared to the Ring Cam Battery. Thank you again for all your information!
Nest Indoor or Nest Outdoor? There are pros and cons to both. The Nest Cam Outdoor might be slightly more accurate, but that’s probably more to do with positioning – it has a better vantage point. The fact that it is more accurate, has sound, and night vision made me want to switch, but I could not deal with the way it looked once installed. In the end, Nest Hello provides CVR with the clean aesthetic that’s important to me.
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
Ring does include a practice mode with its professional monitoring, and by default for the first seven days after activating your account authorities will not be contacted if the alarm is triggered. This gives you time to learn how your system works without burdening authorities with false alarms. If you wish to exit practice mode before the seven-day period is up, you can do that, but Ring will warn you in the app about the importance of making sure everything is working properly before you do that.
Enjoy a free 30-day trial of Ring Protect Plus with your purchase! Ring Protect Plus lets you record, save and share all the videos captured by unlimited Ring Doorbells and Cameras at your home. Protect Plus members also get 24/7 professional monitoring with Ring Alarm, exclusive discounts and extended warranties. Activate Ring Protect Plus for only $10 a month, or get video recording and sharing for only $3 a month per each device with Ring Protect Basic.
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